Welcome to Wizard
If you’re not completely satisfied with your purchase, you can easily return or exchange your product within 15 days of receipt of item. You can either return it through the mail or bring it back to the store. If you choose to send back your product, first you need to obtain an RMA (Return Authorization Number). To request an RMA online CLICK HERE, or call (800) 734 4210. All returns and exchanges must be in original condition and include all original packing materials, manuals and accessories. Merchandise must be accompanied with the original sales receipt.
Send pre-authorized returns to:
58-19 Myrtle Ave
Ridgewood NY 11385
No Return/Exchange On:
- Computers, Software and Hardware once opened
- Air conditioners once opened
- Tvs 32'' & larger once opened
- CDs, DVDs once unwrapped
- Video systems and video games including all accessories once unwrapped
- Cables and batteries once opened
- Printers, faxes and cartridges once opened
Warranty Information :
All products are sold with the manufacturer limited warranty, except PAL and multi-system products. Multi-system products have a 15-days warranty.